Atomineer - Company Information
Atomineer does not charge VAT, but is registered in the UK (VAT registration number 204 9393 09).
Our D-U-N-S company registration is 218783725.
Atomineer was established in 2001.
Atomineer - General Policies
Support and Enquiries
We are usually able to resolve installation and configuration problems within 24 hours, and most small feature requests and bug fixes are turned around within 1-2 days. If you don't hear back from us within this time frame, please repeat your query as sometimes emails are lost in transit.
None of this information will be shared with third parties. We do not hold any other information. In particular:
Customers may cancel a completed purchase prior to downloading the software, in which case a refund will be provided.
If, within 30 days of purchase, a customer reports a serious technical problem that cannot be resolved within the following 15 days, Atomineer may, at our sole discretion, offer a refund. In this case the license(s) will become void and the customer must agree to immediately cease using the software, and uninstall and destroy all copies of the software in their possession.
The amount of any refund will be limited to the funds received by Atomineer for the original purchase, less any charges incurred by Atomineer in returning them, and subject to the effects of any currency conversion rates that apply at the time of the refund. Atomineer will not refund any additional charges that may have been levied by any third parties involved in the transaction.
Atomineer - EULA
Please see the Atomineer Pro Documentation EULA
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